Pricing
DbFace can be commercialized in two delivery models: managed Cloud for fast team adoption and On-Premises for customers that require infrastructure control, private networking, or formal procurement.
Commercial packaging strategy
| Layer | What the customer buys | Suggested pricing logic |
|---|---|---|
| Cloud | Managed hosting, upgrades, backups, and faster rollout for business teams | Monthly subscription with builder seats included and generous viewer access |
| On-Premises | Self-hosted deployment, license activation, and data residency control | Annual license based on named users or builder packs |
| Enterprise controls | SSO, private connectivity, audit exports, SLA, and rollout assistance | Higher-tier plan or add-on, not bundled into entry pricing |
| Services | Migration, dashboard delivery setup, and custom Cloud Code onboarding | One-time implementation package or annual success plan |
Pricing principles
- Charge primarily for builders and admins, not every viewer, because internal analytics usually has many more consumers than authors.
- Keep Cloud as the default offer because it shortens evaluation time and reduces support cost.
- Use On-Premises to unlock regulated, private-network, or enterprise procurement deals rather than as the default first package.
- Reserve enterprise controls for higher tiers so entry plans stay simple and easy to understand.
Cloud plans
Recommended Cloud packaging for DbFace is workspace-based with included builder seats. This matches the product's value: teams building and publishing internal analytics pages while a larger group consumes them.
- Up to 3 builder seats
- Managed hosting and upgrades
- Datasource setup and DSDL authoring
- Internal sharing and basic embed scenarios
- Email support
- Up to 10 builder seats
- Unlimited internal viewers
- Shared workspaces and report delivery flows
- Embed support for internal systems
- Priority support and onboarding help
- Up to 25 builder seats
- Unlimited internal viewers
- SSO and centralized identity integration
- Audit-oriented controls and private connectivity options
- Service-level response commitments
Suggested expansion rule: sell additional builder packs separately so Cloud pricing can scale without forcing customers into a custom contract too early.
On-Premises plans
On-Premises should be positioned as an annual commercial license. It fits customers that need VPC-only access, restricted outbound networking, internal compliance review, or a slower enterprise buying cycle.
- Annual signed license key
- Up to 20 named users
- Customer-managed infrastructure and upgrades
- Deployment guidance and standard support
- Fits departmental or regional deployments
- Higher user limits or multi-team rollout
- Enterprise identity and access requirements
- Audit, rollout, and environment management support
- Private-network or air-gapped deployment planning
- Premium support and migration assistance
Which model should a customer buy
| Situation | Recommended offer | Why |
|---|---|---|
| A fast-moving business or operations team wants to launch quickly | Cloud Team | Fastest onboarding, lowest support friction, and a clear monthly price point |
| A growing company needs more builders and centralized controls | Cloud Business | Adds governance and support without moving to a custom deployment too early |
| An enterprise requires private infrastructure or procurement-approved software licensing | On-Prem Standard | Annual licensing matches enterprise budgeting and infrastructure ownership |
| A regulated customer needs identity controls, rollout support, and private deployment constraints | On-Prem Enterprise | Turns infrastructure and compliance needs into higher-value commercial scope |
Add-ons and expansion revenue
- Additional builder seat packs for both Cloud and On-Premises.
- Implementation package for datasource onboarding, first dashboards, and delivery workflow setup.
- Premium support plan with faster response targets and rollout guidance.
- Custom Cloud Code or OEM-style embed projects for customers turning DbFace into part of their own product.
Recommended go-to-market path
- Lead with Cloud Team as the default plan for most inbound demand.
- Use Cloud Business to upsell teams that need governance and stronger support.
- Offer On-Prem Standard only when infrastructure control or procurement makes Cloud a blocker.
- Reserve On-Prem Enterprise for high-touch deals that can support annual contract value and services revenue.